If you have already bought your tickets online through this website please read the advice below which should help answer your questions. If you need further help please fill out the contact form below.

If you have an urgent question about an order placed on www.saint-louis-theatre.com please call us on (800) 430-8903.

When you purchase online through this site you should receive an email within a few minutes confirming your purchase to the email address entered on the purchase page. Occasionally you may have trouble receiving this confirmation email.

The first thing to do is to check your spam box in your email in case the email has been filtered and wrongly stopped as spam, which can happen sometimes.

Second, please make sure that if you have multiple email addresses you are checking the inbox for the email address you entered on the purchase form.

If after checking these items you still have no trace of the email, but have printed a copy of the purchase screen, please check carefully that you entered the correct email address. If you have the booking reference number please fill in the contact form below to enquire about your purchase.

If you didn't make a copy of the purchase page and do not have the booking reference number then please fill in all your details and we will help re-issue a confirmation email. We ask that you check with your credit card company for the name of the merchant that has charged your card for the tickets as this will greatly speed up our ability to respond to your request.

Please make sure that you include all the relevant information in the contact form to enable us to track the bookings. Dates, number of tickets, show name, venue and your full name are essential.

Please first check your original purchase to see the method of delivery that you have selected. If you selected 'COBO' that means Care Of the Box Office at the venue and your tickets will be waiting for you from 1 hour prior to the performance. If you selected delivery to your address please refer to the booking confirmation email and the support email and telephone numbers listed in that email.

Please refer to your booking confirmation email for the correct support number to call. If you cannot find this either please give us as much information as you can in the contact form below so that we can do our best to trace your ticket purchase.